Front Sight Mail Bag: Customer Service Story
August 7th, 2012
Charles Kirby, Kent Sanderson, James Jackson, Ted L. Miller, Larry Milligan, John Smithson, Bryan Vohs, Larry Chapman, Maureen Marella Hanratty, Jean Desrosiers, Johnnie Smith, Tracy Myers, Rick Sattler, Bill Dennison, Mark Kariya, Joshua St.ives, Dada Vince, Brian Umbrell, Derek Lozowski, George E. Drury Jr., Lesa Frady, Dan Richards liked this post
Dr. Piazza,
I bought some diamond memberships back in late 2011. I inadvertently mixed up the transfer of two of them. I notified Front Sight of my error and they corrected the transfer in a matter of an hour or so – maybe less.
I want to express my appreciation and amazement of how FAST the correction was made for my error. I literally cannot believe it.
I plan on using this example to people (prospective Front Sight members) in the future as an example of just how fantastic the customer service is at Front Sight.
Thanks for the unbelievable customer service.
Bob B.
Entry Filed under: From the Mail Bag,Front Sight.
